Terms and Conditions
Effective Date: 11/06/2025
Company Name: BUSTER AND BERTIE LTD
Company No.: 15995343
Registered Office: Dept 5480, 43 Owston Road, Carcroft, Doncaster, United Kingdom, DN6 8DA
These Terms and Conditions govern your use of our website and the purchase of products from https://oldworldcharm.co.uk. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our website or place orders through it.
These terms form a legally binding agreement between you and BUSTER AND BERTIE LTD regarding the use of our website and the purchase of any products available through our store.
1. Use of Website
By using this website, you confirm that you are at least 18 years old or that you are accessing the website under the supervision of a parent or legal guardian. By placing an order, you confirm that you are legally capable of entering into binding contracts.
You agree not to misuse the website, attempt unauthorized access to its systems, or engage in any activity that could damage or disrupt the website’s functionality.
2. Order Acceptance
All orders placed through our website are subject to acceptance and product availability. After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of the order.
We reserve the right to refuse or cancel any order at our discretion, including in cases of product unavailability, pricing errors, suspected fraudulent activity, or technical issues affecting the ordering process.
3. Products
Many of the products offered on our website consist of antique or vintage items. These items may naturally show signs of age, wear, or minor imperfections due to their history and previous use.
We strive to provide accurate product descriptions and photographs to represent items as clearly as possible. However, slight variations in color, condition, or appearance may occur depending on lighting, screen settings, or natural characteristics of vintage materials.
Unless explicitly stated, all items are sold as-is and no additional warranties or guarantees are implied beyond those required by applicable law.
4. Pricing & Payment
Our store supports multi-currency pricing and may display prices in GBP, EUR, or USD depending on your selected currency or location. Final payment will be processed in the currency selected at checkout.
We make every effort to ensure pricing information on our website is accurate. However, in the event of pricing errors, we reserve the right to correct such errors and cancel affected orders if necessary.
Payments are processed securely through trusted third-party payment providers. We do not store credit card numbers or full payment details on our servers.
Accepted payment methods may include major credit cards, debit cards, and other secure online payment methods made available at checkout.
5. Order Cancellation
Orders may be cancelled before they have been processed or shipped by contacting our customer support team as soon as possible. Once an order has been dispatched to the shipping carrier, it may no longer be possible to cancel the order.
If cancellation is no longer possible, customers may refer to our Return Policy for information regarding product returns and refunds.
6. Shipping & Customs
We offer international shipping through trusted delivery carriers. Shipping times may vary depending on the destination, customs processing, and carrier operations.
For international orders, customs duties, taxes, or import charges may apply depending on the laws of the destination country. These charges are the responsibility of the buyer and are not included in the product price or shipping cost.
7. Returns
We accept returns within 30 days of delivery, provided that the returned item meets the eligibility conditions described in our Return Policy.
Customers should review our full Return Policy for detailed information regarding return eligibility, return shipping responsibilities, and refund processing.
8. Limitation of Liability
To the fullest extent permitted by applicable law, BUSTER AND BERTIE LTD shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products through our store.
Our total liability for any claim relating to a purchased product shall not exceed the amount paid for the item in question.
9. Intellectual Property
All content available on this website, including text, product images, graphics, logos, and design elements, is the property of BUSTER AND BERTIE LTD or its licensors and is protected by applicable intellectual property laws.
No content from this website may be copied, reproduced, distributed, or used for commercial purposes without prior written permission.
10. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from the use of this website or purchases made through it shall be subject to the jurisdiction of the courts of England and Wales.
11. Changes to Terms
We may update or modify these Terms and Conditions from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Updated versions will be posted on this page with a revised effective date. Continued use of the website after such changes indicates your acceptance of the updated terms.